For decades, Australian businesses have relied on BPAY to receive payments from customers. But in an age where every other aspect of commerce has gone real-time, invoice settlement has remained stubbornly stuck in the past. That is about to change. Australian Payments Plus (AP+) is introducing PayID Receivables, a service that lets businesses attach unique PayIDs to their invoices, enabling customers to settle bills instantly from their banking apps.
BPAY has been a staple of Australian bill payments since the mid-1990s. It is reliable, widely supported, and deeply embedded in the country’s banking ecosystem. Yet for all its strengths, BPAY was built for a different era. Payments are processed in batches, which means money can take up to a business day to reach a company’s account. In an increasingly fast-moving economy, that lag is a growing frustration.
Adrian Lovney, a senior figure at AP+, puts it plainly. “BPAY has served businesses well for years, but it’s not real-time. PayID Receivables enables customers to pay instantly using a unique PayID, eliminating delays and improving reconciliation,” says Lovney. The new solution builds on the existing PayID infrastructure, which already allows individuals to send money using just a phone number or email address. Now that same simplicity is being extended to business receivables.
The mechanics are straightforward. Instead of asking customers to enter a biller code and a customer reference number, each invoice is assigned its own PayID. When a customer opens their banking app, they simply pay to that unique identifier. Because the PayID is tied directly to the specific invoice, the payment is automatically matched to that transaction. There is no need for manual reconciliation or hope that the customer remembers to include the right reference.
For businesses, this is a significant leap forward. It slashes the administrative overhead of chasing payment details and chasing unmatched funds. It also reduces the risk of errors, which are all too common when customers type in long strings of numbers. And because payments are real-time, companies know the moment money has arrived.
The benefits go beyond convenience. Cash flow is the lifeblood of any business, and a delay of even one day can have a ripple effect. Faster payment means faster access to working capital, which is particularly critical for small and medium-sized enterprises. It also improves days sales outstanding, a key metric for finance teams. In an environment where many businesses are tightening budgets, having certainty about when invoices will be paid is invaluable.
The broader industry is already moving in this direction. Real-time payment systems are being rolled out globally, from FedNow in the United States to SEPA Instant in Europe. Australia’s New Payments Platform was among the first, and PayID has become a familiar part of everyday banking. By applying it to receivables, AP+ is ensuring that business collections keep pace with consumer expectations. Finance teams can close their books hours earlier, and SMEs no longer have to wait for cheques to clear or batch files to be processed.
This is more than an incremental improvement. It represents a fundamental redefinition of how businesses manage their finances. The shift from batch processing to live transactions transforms the relationship between payments and data. Every invoice becomes a real-time event, instantly visible across the organisation.
PayID Receivables is likely just the beginning. As open banking expands and accounting software becomes even more tightly integrated with payment networks, we will see further innovation. Artificial intelligence could soon be predicting cash flow based on live payment streams, and reconciliation may become entirely automatic. The era of waiting for a payment to "clear" is coming to an end. What lies ahead is a financial ecosystem where transactions are instantaneous, transparent, and woven seamlessly into the fabric of business operations.